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Replying to:
JasroV
QuickBooks Team

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This is not what we want you to feel, @junk4u.

 

Stored data from your browser causes unusual behavior. Thus, clearing your browser's cache resolves this unusual behavior.

 

One way to check if the issue is caused by browser cache is to open via a private or incognito window. Here are the keyboard shortcut keys to open a private or incognito window:

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

In case you want to read or learn some helpful tips to manage your QuickBooks, feel free to check our Help articles page.

 

Let me know in the comment section below if you have any other concerns. 

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