Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JamesDuanT
Moderator

Reply to message

Hello there, Glen.

 

As mentioned by MaryGraceS, this error is currently investigated and worked on by our product engineers. 

Since the troubleshooting steps provided didn't work, it's best to tap our Technical Support Team. They can add your profile to the list of affected users and keep you updated.

  1. Click the Help menu at the top and select Support.
  2. Under the Additional resources section, click Contact us.
  3. Go to the first section and enter the details of your concern.
  4. Click Search and go to the second section.
  5. Choose how you want reach out to our support team.

We'll update you as well once the error is fixed.

Need to get in touch?

Contact us