Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowThanks for connecting with the QuickBooks Community, @Jul65.
You are encountering a subscription lapse error with QuickBooks Desktop, which is preventing you from opening files despite recent updates and restarts.
To resolve this issue, the initial step is to ensure your payment information is current within your Customer Account Management (CAMPs) portal. Follow these steps to update your subscription details effectively:
If the error persists, run the QuickBooks Desktop Tool Hub. This tool will assist in diagnosing and repairing corrupted Windows files. Follow these steps to download, install, and effectively utilize the Tool Hub:
Note: If the icon is not visible, search for QuickBooks Tool Hub in Windows and select the program.
Step 2: Run the QuickBooks Diagnostic Tool from the Tool Hub.
After using the QuickBooks Desktop Tool Hub, and the issue still persists you can proceed to solutions 4 and 5 in this article: Fix subscription has lapsed error in QuickBooks Desktop.
If the error continues, please contact our support team for further assistance. You can find more details in this article: Contact QuickBooks Desktop support.
Moreover, I don’t want to leave you empty-handed here. I’m adding some links that will guide you when you encounter unusual issues with your file: Fix data damage on your QuickBooks Desktop company file.
The Community is always available 24/7. Fill me in if you need extra help with accessing your company file or QuickBooks in general. Your efforts are much appreciated, stay safe!