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Buy nowI appreciate your efforts in following the steps provided, 12198. Since the error message persists, let’s proceed with uninstalling and then reinstalling your QuickBooks Desktop (QBDT) application. I am here to assist you throughout this process.
Reinstalling the application offers QuickBooks a fresh start, which will help resolve the issue by eliminating any corrupted files or settings that are causing the error.
Before we begin, it's important to back up your QuickBooks company file to safeguard your data and financial records. Once your data is secured, please follow the steps below:
Here's how you can uninstall your QuickBooks:
Then, here's to install the QuickBooks again:
After reinstalling the application, be sure to update QuickBooks to the latest version to benefit from the latest enhancements and fixes.
For more information about this process, please see this article: Install QuickBooks Desktop.
Additionally, you can troubleshoot this further by deleting and recreating the affected user role while running QuickBooks as an administrator. This allows us to check if the error message is linked to that specific user role. To do so, here's how:
You can check this screenshot below for reference:
Moreover, if the issue persists, I recommend contacting our live support team. They possess the necessary tools and expertise to securely examine and resolve the error message you have encountered.
For further understanding of user roles and permissions in QuickBooks, consider saving or bookmarking these articles:
I am committed to ensuring you can seamlessly use your QBDT, 12198. If you have any further questions or require additional assistance, please do not hesitate to use the Reply button. We are here to support you.