I fell for this scam!  I could not update my QB, and I could not do payroll.  I called the service number and was connected to this;  Again, I knew I was talking to people in India, but I have connected with other countries in dealing with QB before.  They diagnosed my problem and fixed it, but charged 6749.99.  I am horrifed.  They took over my computer, and all of my employee information is now in their possession.  Is there nothing I can do?