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I fell for this scam! I could not update my QB, and I could not do payroll. I called the service number and was connected to this; Again, I knew I was talking to people in India, but I have connected with other countries in dealing with QB before. They diagnosed my problem and fixed it, but charged 6749.99. I am horrifed. They took over my computer, and all of my employee information is now in their possession. Is there nothing I can do?