Hi there, @tkatke. We'll point you in the right direction to help you fix issues on some of your products and services inside QuickBooks Online (QBO).
We recommend contacting our Customer Care Team so they can assign a representative to check your account in a secure environment. This way, they can investigate the items that cause problems in your company file. We'll outline the steps to get you going:
- Access your QuickBooks Online company.
- On the top right corner, click Help (?).
- Select either Assistant or Search. Depending on what you choose, you can click Talk to a human, Connect by starting a chat, or Get a callback.
Please see this page for more details: QuickBooks Online Support.
In addition, here are some articles to help you keep track of products and services inside QBO: Set up and track your inventory in QuickBooks Online.
As always, our team will be around to respond and provide a helping hand if you require assistance managing items or customer invoices inside the program. We'll make sure to get back to you as soon as possible. Keep safe.
