I acknowledge your feedback. This isn't the experience we intended for you to have, @jbfcpa.
Determining the total cost of adding extra users for Pro and Premier Plus isn't directly available on the website. You can follow these steps to find the correct price and purchase the licenses.
- In your QuickBooks Desktop.
- Go to the Help menu, then select Manage My License and Buy Additional User License.
- Select Add Seats Online for current pricing. Check the prices of each additional seat.
If you can't proceed, I suggest contacting our Technical Support instead of the sales team to inquire about the accurate pricing details and to help you set up the additional user licenses.
Here's how:
- Go to the Help menu and click Contact Us.
- Click on the "Contact Us" button and provide a brief description of your concern.
- Select Continue to get live support.
Once you have additional licenses, you can check this article to assist you with connecting your company file from one computer to another: Host your company data in multi-user mode.
I'm always here if you have additional questions about your subscription. Stay safe.
