Hi, ksjoseph.

We're pleased to inform you that the issue has been resolved. The resolution has been implemented and the bank account should be ready for you to use.

These articles are a good reference:

• https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Get-started-with-Bank-Feeds-for-Quick....
• https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Set-up-account-for-Bank-Feeds/m-p/203....

You can always get back here in the Community if have other questions. Have a good one.