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Hi, ksjoseph.
We're pleased to inform you that the issue has been resolved. The resolution has been implemented and the bank account should be ready for you to use.
These articles are a good reference:
- https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Get-started-with-Bank-Feeds-for-Quick....
- https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Set-up-account-for-Bank-Feeds/m-p/203....
You can always get back here in the Community if have other questions. Have a good one.