Thank you for taking the time to post here in the Community forum, tejas.
I appreciate your effort in reaching out to our Support Team and, I understand the urgency of resolving the issues with posting the square app transactions.
Upon checking, the investigation associated with Square transactions not posting in QuickBooks Online (QBO) is still in progress. You'll receive an email once this investigation is resolved.
I understand that you have contacted our support, but I recommend keeping in touch with them again to request updates about the progress of this investigation.
Here's how:
- Go to Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you need help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Check out their support hours to determine availability.
Regarding your concern with inability to reconnect your Square to QBO, as of now, we have received similar reports about this issue. I suggest contacting our Customer Care Team so they can add you to the affected users list.
Additionally, I've included these articles to help you manage your bank transactions in QBO:
We recognize your patience at this time. Rest assured, our Engineering Team is constantly working to resolve this investigation as soon as possible. If you have more questions about syncing your bank account to QuickBooks. Stay safe!
