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EEvans
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Unfortunately, this isn't the solution.

 

The deposit was via QB. I can see the breakdown of the deposit, i.e., there are 21 invoices that were paid with the deposit.

 

When I look at the 21 different client records, the invoices included in the deposit show as paid on the date of the deposit.

 

Also, I can see the invoices and payments in Undeposited funds, i.e., they wash as they should. The deposits are not in the register or anywhere else. I've run a search and checked the audit log. 

 

There's no problem with Merchant Services. The deposit hit the bank.

 

Where are the deposits in QBO and why aren't they in the register??????

 

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