Unfortunately, this isn't the solution.
The deposit was via QB. I can see the breakdown of the deposit, i.e., there are 21 invoices that were paid with the deposit.
When I look at the 21 different client records, the invoices included in the deposit show as paid on the date of the deposit.
Also, I can see the invoices and payments in Undeposited funds, i.e., they wash as they should. The deposits are not in the register or anywhere else. I've run a search and checked the audit log.
There's no problem with Merchant Services. The deposit hit the bank.
Where are the deposits in QBO and why aren't they in the register??????
