Hello adkinstransporta,

Thank you for connecting with the Community. This is very interesting. Let's go ahead and open a private browser to see if this is a browser-related issue. Here's how:

• Google Chrome:Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

If you can go to step 4 in the private browser, you need to clear your cache. Removing those corruptions allows the page to load a clean copy. 

Depending on the browser you have, follow this link to clear those cache. Another solution would be to use a different browser and redo those steps.

Let me know if this corrects this problem! I will be around. See you later.