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Other questions
Hello adkinstransporta,
Thank you for connecting with the Community. This is very interesting. Let's go ahead and open a private browser to see if this is a browser-related issue. Here's how:
- Google Chrome:Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Internet Explorer: Ctrl + Shift + P
- Safari: Command + Shift + N
If you can go to step 4 in the private browser, you need to clear your cache. Removing those corruptions allows the page to load a clean copy.
Depending on the browser you have, follow this link to clear those cache. Another solution would be to use a different browser and redo those steps.
Let me know if this corrects this problem! I will be around. See you later.