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Replying to:
MirriamM
Moderator

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Hi there, @CoolMonroe.

 

I can see the urgency of being able to email invoices to your customers. I checked the status of the investigation about QuickBooks being unable to send emails due to network connection failure, and it's still in progress. 

 

I know it's been a while, but rest assured our engineering team are doing their best to get you back on track as soon as possible. If you haven't contacted our Customer Care Team, I suggest getting in touch with them so that you can be added to our notification list.

 

To reach them, here's how:

 

  1. On your QuickBooks account, go to the Help menu at the top.
  2. Select QuickBooks Desktop Help
  3. Choose Contact Us
  4. Enter the issue or topic in the field box. 
  5. Follow the onscreen instructions.

 

You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.

 

In addition, if you change your way of sending emails, I recommend having your clients check their filter settings and ensure that those emails are not being routed to spam.

 

Please let me know if there is anything else I can do for you by leaving a comment below. I'm here to lend a hand. Have a wonderful day!

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