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Other questions
Hi there, @CoolMonroe.
I can see the urgency of being able to email invoices to your customers. I checked the status of the investigation about QuickBooks being unable to send emails due to network connection failure, and it's still in progress.
I know it's been a while, but rest assured our engineering team are doing their best to get you back on track as soon as possible. If you haven't contacted our Customer Care Team, I suggest getting in touch with them so that you can be added to our notification list.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
In addition, if you change your way of sending emails, I recommend having your clients check their filter settings and ensure that those emails are not being routed to spam.
Please let me know if there is anything else I can do for you by leaving a comment below. I'm here to lend a hand. Have a wonderful day!