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SarahannC
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I can help you fix this in no time, hvmgr.

 

There are a few reasons why this error message appears even without using our payroll service. Here are the possible reasons why:

 

  • Outdated QuickBooks Desktop application.
  • Not having admin rights.
  • Installation of the software is not done properly.

 

To fix this, ensure to update QBDT to the latest release. It gives you a better experience and fixes any software-related issues. Here's how:

 

  1. Go to the Help menu and choose Update QuickBooks Desktop.
  2. Select Update Now.
  3. Check the Reset Update box to clear all previous update downloads.
  4. Click Get Updates.
  5. Restart the software when the download is complete.
  6. Accept the option to install the new release when prompted.

 

Once done, run as administrator:

 

  1. Open the Windows Start menu.
  2. Type “QuickBooks” into the search.
  3. You should see your results listed in the Search window.
  4. Right-click on the QuickBooks version and the year you wish to open.
  5. Select Run as administrator.

 

If the same thing happens, we can proceed with updating Windows Permission. Feel free to utilize this article for more details: Fix payroll errors: The file you specified cannot be opened and The file exists.

 

Don't hesitate to ask questions if you need anything else. I'd be glad to help you again.

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