I appreciate you for sending feedback, chris-myers.

As for your concern with the Reply button, Dave_L, you may be experiencing some data issues. There are times that an issue like this occurs when QuickBooks encounters unexpected browser-related crashes. To isolate the issue, log into your account on an incognito window. Here is a list of keyboard shortcuts to open one:

• For Google Chrome: Ctrl + Shift + N
• For Mozilla Firefox: Ctrl + Shift + P
• For Microsoft Edge: Ctrl + Shift + P
• For Safari: ⌘+ Shift + N

If it works, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Feel free to visit our Self-Help page for tips in managing your account.

I'll be around whenever you have concerns with QuickBooks. Keep me posted.