Adrian_A
Moderator

Other questions

I appreciate you for sending feedback, chris-myers.

 

As for your concern with the Reply button, Dave_L, you may be experiencing some data issues. There are times that an issue like this occurs when QuickBooks encounters unexpected browser-related crashes. To isolate the issue, log into your account on an incognito window. Here is a list of keyboard shortcuts to open one:

 

  • For Google Chrome: Ctrl Shift N
  • For Mozilla Firefox: Ctrl Shift P
  • For Microsoft Edge: Ctrl Shift P
  • For Safari: Shift N

 

If it works, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

Feel free to visit our Self-Help page for tips in managing your account.

 

I'll be around whenever you have concerns with QuickBooks. Keep me posted.