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JessT
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We're unable to undo or restore the release update, MM116.

 

I presume you've already tried the steps ReymondO and my colleagues shared above. I recommend contacting our QuickBooks Desktop Support to check this further using more tools.

 

  1. Click on Help.
  2. Choose QuickBooks Desktop Help.
  3. Choose Contact us.
    contact.PNG
  4. In the description field, enter a summary of the scenario and hit Continue.
  5. Click Message an agent.

 

Please feel free to reach back out if you have more questions. Take care.

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