Other questions
We're unable to undo or restore the release update, MM116.
I presume you've already tried the steps ReymondO and my colleagues shared above. I recommend contacting our QuickBooks Desktop Support to check this further using more tools.
- Click on Help.
- Choose QuickBooks Desktop Help.
- Choose Contact us.
- In the description field, enter a summary of the scenario and hit Continue.
- Click Message an agent.
Please feel free to reach back out if you have more questions. Take care.
