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Replying to:
GlinetteC
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I'll help you with your issue about sending invoices via email in QuickBooks Desktop, pat50.

 

Let me share some possible reasons why this is happening:

 

  • The email preference is being set incorrectly.
  • A damaged QuickBooks installation.
  • Domain admin was blocked.
  • Account security settings from your email provider.

 

To fix the issue, ensure that QuickBooks Desktop is updated to the latest release. Then double-check the web mail's settings in the preferences.

 

Here are the steps:

 

  1. At the top menu bar, click Edit then Preferences.
  2. Tap the Send Forms menu and go to the My Preferences tab.
  3. Select the email account you're using, then press Edit.
  4. Mark the SSL box, or just select Default.
  5. In the Server Name field, ensure the server name matches your email provider's settings. If it shows smtp.mail.yahoo.com for example, change the name intuit.smtp.mail.yahoo.com and click OK.
  6. If you see a Use enhanced security box, ensure it has a check on it.

 

You can go over this article for additional reference: How to Fix " Error: QuickBooks is unable to send your email to Outlook.

 

Kindly update me on the results in the comment section. I want to ensure everything is working well for you. 

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