I'm not sure if you found the solution yet so I wanted to send a quick update since your query is so recent.  I've spent hours trying to figure out why my program kept crashing when I clicked on Receipt Management or Upload Bills for Review.  It is directly related to the User ID.  I tried changing the email address I have associated with another intuit account with another email and that did not fix the problem.  I came across another post that suggested resetting the user ID.  This worked!!  I am using the Quickbooks 22 Desktop Enterprise version.  I logged into my Intuit account through the Quickbooks web interface and I changed my User ID to a random ID.  I then "Signed Out" of Intuit and closed the web interface.  I clicked on Receipt Management, and, to my extreme relief, it worked!! I'm in!! :)  I hope this helps you or someone else experiencing the same issue.