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I'm not sure if you found the solution yet so I wanted to send a quick update since your query is so recent. I've spent hours trying to figure out why my program kept crashing when I clicked on Receipt Management or Upload Bills for Review. It is directly related to the User ID. I tried changing the email address I have associated with another intuit account with another email and that did not fix the problem. I came across another post that suggested resetting the user ID. This worked!! I am using the Quickbooks 22 Desktop Enterprise version. I logged into my Intuit account through the Quickbooks web interface and I changed my User ID to a random ID. I then "Signed Out" of Intuit and closed the web interface. I clicked on Receipt Management, and, to my extreme relief, it worked!! I'm in!! :) I hope this helps you or someone else experiencing the same issue.