This is so beyond ridiculous!  If you look at the date of the first question regarding this issue, it was 18 months ago and QB/Intuit hasn't fixed it.  Period. 

18 MONTHS of try this and try that and call customer service, etc.

I suspect you're not doing anything about it (obviously after 18 months) and do not plan to do anything.  You're going to release a new version of desktop and tell everyone you need to update your software ($$). 

There are a lot changes coming to desktop that is making accountants and bookkeepers very upset.  Intuit's bottom line is making more money, with no care for customer service.