unfortunately none of this help.  my account NUMBER hasn't changed.........just the name I use for in QBO.  in the banking page, only 1 shows up and thats fine, its the correct name.  the old named account shows up only in my charge of accounts.  and it has a negative balance because payroll entries are posted there.  the next line down is the correct named account with the correct balance.  i was just on a QBO chat with a specialist for 2 hours!!!  kept telling me the 'back office was responding'.....then it disconnected!!!  this is so frustrating.  now i'm waiting for a call from QBO to talk to an actual person.  it really shouldn't be this hard