unfortunately none of this help. my account NUMBER hasn't changed.........just the name I use for in QBO. in the banking page, only 1 shows up and thats fine, its the correct name. the old named account shows up only in my charge of accounts. and it has a negative balance because payroll entries are posted there. the next line down is the correct named account with the correct balance. i was just on a QBO chat with a specialist for 2 hours!!! kept telling me the 'back office was responding'.....then it disconnected!!! this is so frustrating. now i'm waiting for a call from QBO to talk to an actual person. it really shouldn't be this hard
