I received a call back from Intuit.  The gentleman's name was John. He asked to view my screen so he could see my issue.  I gave him the ability to see my screen & show him the error message I receive when I try to view unbilled time.  He asked me to hold so he could review.  He came back about 30 minutes later & said that he was still reviewing.  After another 45 minutes, he disconnected from my computer & hung up on me without ever returning to the call.

I requested a call back from intuit & received Angel.  She asked me for my company ID.  I gave it to her & waited for 5 minutes. She never returned & my call was disconnected. 

To say I am unhappy with QB customer service is an understatement.  I would like for someone to return my call & help me with my issue.