I received a call back from Intuit. The gentleman's name was John. He asked to view my screen so he could see my issue. I gave him the ability to see my screen & show him the error message I receive when I try to view unbilled time. He asked me to hold so he could review. He came back about 30 minutes later & said that he was still reviewing. After another 45 minutes, he disconnected from my computer & hung up on me without ever returning to the call.
I requested a call back from intuit & received Angel. She asked me for my company ID. I gave it to her & waited for 5 minutes. She never returned & my call was disconnected.
To say I am unhappy with QB customer service is an understatement. I would like for someone to return my call & help me with my issue.
