This isn't what I want you to experience with QuickBooks, DPICO_125. Let me make it up to you by ensuring this gets resolved.
When integrating QuickBooks Time to ADP Workforce, you'll have to make sure the correct Payroll ID format is entered in the employee's profile. I've added the details below.
Format: CCC: NNNNNN
- CCC = company code
- NNNNNN = the employee File ID (including leading zeros)
If you haven't added your employees in QuickBooks Time, please see these steps to learn how:
- Go to the My Team menu.
- Select Add, then enter the required fields to match ADP.
- Once all employees are added, go to Team Member Details to enter the ADP File ID into the Payroll ID field. Please don't forget to add the colon mark (:).
For more details about the integration, you can check out this article: QuickBooks Time and ADP Workforce.
To learn how to track time in the program, I'd suggest browsing these articles:
Additionally, I've included these resources that'll help you review your employees' timesheets before running payroll. This way, you can ensure the approved hours are accurate:
Please come back and keep us posted on your progress in getting this issue resolved. It's our priority to ensure the details sync properly.
