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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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GeorgiaC
QuickBooks Team

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Hi usersupport5, thanks for posting on the Community
 
I'm sorry to see you've been experiencing issues with the GoCardless integration in QuickBooks.
 
From checking the investigation referenced on your case, I can see that this remains ongoing with our support team, who developed a potential fix for the issue on 27/08. This is currently in testing with impacted customers before we confirm it to be resolved.
 
Regarding the complaint, I can see your support case was closed on 22/08 due to no response. Once a case is closed, we're unable to receive any further emails.
 
If you would like to re-open a case with management, please reach out by referring to this article: How to get help with QuickBooks.
 
Thanks for reaching Intuit support. We'll be here if you have any further questions or require additional assistance.

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