GeorgiaC
QuickBooks Team

Other Questions

Hi usersupport5, thanks for posting on the Community
 
I'm sorry to see you've been experiencing issues with the GoCardless integration in QuickBooks.
 
From checking the investigation referenced on your case, I can see that this remains ongoing with our support team, who developed a potential fix for the issue on 27/08. This is currently in testing with impacted customers before we confirm it to be resolved.
 
Regarding the complaint, I can see your support case was closed on 22/08 due to no response. Once a case is closed, we're unable to receive any further emails.
 
If you would like to re-open a case with management, please reach out by referring to this article: How to get help with QuickBooks.
 
Thanks for reaching Intuit support. We'll be here if you have any further questions or require additional assistance.