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srorke
Level 2

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This new STAT pay feature really made a mess of things for payroll.  QBO updates like this, that affect millions of dollars shouldn't be messed with. OR a very CLEAR email update to ALL QBO customers.  Currently, the STAT pay option in my QBO is OT rate. Naming it a "premium"  QBO doesn't give me an option to edit the hourly rate in this premium option.   The "average daily" rate only works for two employees.  

What do I do??  I need to submit payroll tomorrow!

 

I see customers have asked for support in this area, with QBO support not even answering the questions asked.  I feel this is a huge failure on QBO's side of things.  Quite time consuming attempting to fix. 

 

Make this make sense QBO. 

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