This new STAT pay feature really made a mess of things for payroll. QBO updates like this, that affect millions of dollars shouldn't be messed with. OR a very CLEAR email update to ALL QBO customers. Currently, the STAT pay option in my QBO is OT rate. Naming it a "premium" QBO doesn't give me an option to edit the hourly rate in this premium option. The "average daily" rate only works for two employees.
What do I do?? I need to submit payroll tomorrow!
I see customers have asked for support in this area, with QBO support not even answering the questions asked. I feel this is a huge failure on QBO's side of things. Quite time consuming attempting to fix.
Make this make sense QBO.
