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Kristian_S
QuickBooks Team

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Hi david153,

 

This is not normal behaviour, I manged to do it on my end without any troubles.

 

Are you able to attach a screenshot of what you see when you select the printer icon to this thread?

 

It could be a number of things that might be causing this.

 

I would even encourage you to give us a quick call on 1800 046 038 so we can do a screen share and tell you what's going on.

 

Look forward to seeing your screenshot.

 

Kristian.