We want to ensure you can seamlessly run reports in QuickBooks Online, @tlheah. I'll refer you to the support who can assist you further.
Since we're unable to pull up any information on your recent case. I recommend contacting our Customer Support team. They have secure access to your account details and can provide updates on the case. Here's how:
- Log in to your QBO company.
- Click on Help (?).
- Choose either tab to start:
- Assistant: Get fast, customized responses. Choose a suggested option, or type a question or topic you need help with. If you need more help, click on Talk to a human.
- Search: Search the QBO knowledge base directly, or hit Contact Us and select a way to connect with us:
- Start a chat
- Get a callback
Also, take note of the support hours. This is to make sure specialists are available for assistance.
Once you're good on your end, check out this extra guide on how to manage reports in QBO: Customize reports in QuickBooks Online.
We're available 24/7 to back you up in case you have other reports or QuickBooks concerns. Stay healthy and take care always!
