I highly recommend calling in our Live Support, as they can provide case updates using their tools, @lkuhn1.

Here’s how to contact them:

1. Open your QuickBooks account.
2. Go to the Help button.
3. Click the Contact Us button, then type your issue in the What can we help you with? box.
4. Once done, click Continue.
5. Choose the How you would like to connect with us option.

Before reaching out, please refer to this article for the availability hours of our Desktop support: Get help with QuickBooks products and services.

If you have any other questions, feel free to return to the Community space.