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I highly recommend calling in our Live Support, as they can provide case updates using their tools, @lkuhn1.
Here’s how to contact them:
- Open your QuickBooks account.
- Go to the Help button.
- Click the Contact Us button, then type your issue in the What can we help you with? box.
- Once done, click Continue.
- Choose the How you would like to connect with us option.
Before reaching out, please refer to this article for the availability hours of our Desktop support: Get help with QuickBooks products and services.
If you have any other questions, feel free to return to the Community space.