Hi @amatheny,
W-2s printed within QuickBooks Online requires a specific type of envelope for it to align. Using a different style won't work.
In case you're using the required envelope, I suggest contacting our Technical Support team for assistance. They can pull up your account info within a secure environment, as well as investigate the issue further and get it resolved.
Here's how:
- Log in to your QuickBooks Online company.
- Click the Help menu.
- Select Contact us.
If you need to make corrections on a filed W-2, view this article for the steps: Correct or amend W-2 forms.
Do you have other questions in mind? Post them in the comments below, and I'll be sure to get back to you.
