With respect, Alex M, I think Intuit should retire that stock response. 
Things like late fees have been requested for YEARS and no amount of feedback seems to make a difference. 
Note that THIS thread started about 2 years ago.  There are others.

The stock response of "put it in feedback" is about the same as saying, "buzz off, we don't care".   
From a client perspective: There is no evidence to support the statement that putting comments in feedback will get improvements or results on a  timely basis.

Signed ... one frustrated client, Luis.