With respect, Alex M, I think Intuit should retire that stock response.
Things like late fees have been requested for YEARS and no amount of feedback seems to make a difference.
Note that THIS thread started about 2 years ago. There are others.
The stock response of "put it in feedback" is about the same as saying, "buzz off, we don't care".
From a client perspective: There is no evidence to support the statement that putting comments in feedback will get improvements or results on a timely basis.
Signed ... one frustrated client, Luis.
