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ZackE
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Welcome to the Community, vtbarber. I appreciate your detailed information.

 

If you need to fix something on an employee's W-2, it will depend on the payroll service you're using and if your forms have been filed.

 

Here's some things on W-2 forms that can't be fixed:
 

  • Business Name
  • Business address
  • Employee address
  • Employee prefix (Mr. Mrs., etc.)

 

Since your automated taxes and forms setting was activated, and Intuit filed W-2s for you, you'll need to contact our Customer Care team to request a correction. 


Intuit will fix it if necessary, and file a W-2c form with the SSA. You'll also receive a copy of your W-2c to provide your employee with, and an updated W-3 for record keeping. The agent you speak with can let you know approximately when you and your employee can expect to receive the W-2c and W-3c.

 

You can refer to our Fix an incorrect W-2 & W-3 article for more information about correcting errors on W-2 forms.

 

If there's any additional questions, I'm just a post away. Have a lovely Monday!

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