I understand the importance of promptly resolving the issue, @Angie-R.
I want to ensure that you are capable of sending payroll data in QuickBooks Desktop (QBDT). Since you're still having some issues with payroll, I recommend contacting out Payroll Support Team. Our payroll team can review your account from our back end to investigate what is causing with your issue.
Here's how:
- Go to the Help menu, then select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
I'll be around keeping an eye on your other concerns. Just tag my name and add a reply below.
