Employees and payroll

I understand the importance of promptly resolving the issue, @Angie-R.

I want to ensure that you are capable of sending payroll data in QuickBooks Desktop (QBDT). Since you're still having some issues with payroll, I recommend contacting out Payroll Support Team. Our payroll team can review your account from our back end to investigate what is causing with your issue.

Here's how:

1. Go to the Help menu, then select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

For more details about our support availability, refer to this article: Contact Support. 

I'll be around keeping an eye on your other concerns. Just tag my name and add a reply below.