mcquaded, it gives me great pleasure to welcome you to the Community. I'm glad you reached out to us.
I appreciate you for trying the given process provided by my colleague. However, the instructions above are for products and services inactivation.
If you're referring to the accounts in your Charts of Accounts, it has different steps to inactivate them. Here's how:
- Click the Gear icon, then select Chart of Accounts.
- Locate the account you want to delete.
- Hit the Action dropdown button, and click Make inactive.
For more detailed information, visit this article: Make an account inactive on your chart of accounts in QuickBooks Online.
If you want to reconcile your accounts so they always match your bank and credit card statements, please refer to this article: Reconcile an account in QuickBooks Online.
I'm happy to help with your first question in our forum, mcquaded. Click the Reply button below if you have further questions about QuickBooks-related concerns. Have a prosperous year with QuickBooks!
