Good afternoon, @Brenda100000. 

Thanks for joining in on this thread. I want to ensure that you get your situation taken care of. 

I recommend contacting our Customer Support Team so they can take a closer look at your account to see why this is happening. Here's how: 

1. Go to the Help (?) icon in the top right-hand corner. 
2. Click the Contact Us button. 
3. Enter your question and tap Let's talk. 
4. Scroll down and choose to Get a callback. 

It's that easy! 

Feel free to come back if you have any other questions or concerns. It's my priority that your payroll tax issue is resolved. Have a great day!