Good afternoon, @Brenda100000.
Thanks for joining in on this thread. I want to ensure that you get your situation taken care of.
I recommend contacting our Customer Support Team so they can take a closer look at your account to see why this is happening. Here's how:
- Go to the Help (?) icon in the top right-hand corner.
- Click the Contact Us button.
- Enter your question and tap Let's talk.
- Scroll down and choose to Get a callback.
It's that easy!
Feel free to come back if you have any other questions or concerns. It's my priority that your payroll tax issue is resolved. Have a great day!
