There's no need to be nervous, @KarenMaria.

We have our Customer Care Team to guide you. They can initiate a screen-sharing (remote access) session so they can walk you through when performing the steps.

To reach them, here's how:

1. On your QuickBooks account, go to the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen, select Contact us.
4. Click the Search for Something else button.
5. Type your concern in the Ask us anything box.
6. Hit Search, then scroll down to get your contact options.

To know more about our contact options and support availability, check out this article: Contact QuickBooks Desktop support.

Keep me posted if there's anything else that you need in QuickBooks, I'll be around to provide further assistance. Have a great day.