There's no need to be nervous, @KarenMaria.
We have our Customer Care Team to guide you. They can initiate a screen-sharing (remote access) session so they can walk you through when performing the steps.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen, select Contact us.
- Click the Search for Something else button.
- Type your concern in the Ask us anything box.
- Hit Search, then scroll down to get your contact options.
To know more about our contact options and support availability, check out this article: Contact QuickBooks Desktop support.
Keep me posted if there's anything else that you need in QuickBooks, I'll be around to provide further assistance. Have a great day.
